These terms of use are entered into by and between the customer (“You” or “Your”) and GoWavey Inc. (“Company”, “We”, “Us” or “Our”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern Your access to and use of GoWavey Application, Software Development Kits and Surveys and Scorecards (the “Site”), including, without limitation (hereafter “including”), any content, functionality and services offered on or through GoWavey (collectively, the “Service”), whether as a guest or a registered user.
Please read the Terms of Use carefully before You start to use the Service. BY USING THE SERVICE AND INTENDING TO BE LEGALLY BOUND HEREBY, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE AND OUR PRIVACY POLICY, FOUND AT PRIVACY POLICY, INCORPORATED HEREIN BY REFERENCE. If You do not want to agree to these Terms of Use or the Privacy Policy, You must not access or use the Service.
The Service is offered and available to users who are 18 years of age or older. By using the Service, You represent and warrant that You are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If You do not meet all of these requirements, You must not access or use the Service.
Definitions. For purposes of the Terms: (i) “Content” means text, graphics, images, music, software, audio, video, data, works of authorship of any kind, and information or other materials that are posted, generated, provided, transmitted or otherwise made available through the Services; and (ii) “User Content” means any Content that You or any User of Your Account provides to be made available through the Services, including, without limitation, any profile information, the content of Your communications, comments, forum posts or other postings on the Services, and any other information that You provide to us or another User in connection with the Services.
Our Content Ownership. We do not claim any ownership rights in any User Content and nothing in the Terms will be deemed to restrict any rights that You may have to use and exploit Your User Content. We do not claim any ownership rights in any Third-Party Services. Subject to the foregoing, and as between the parties, we exclusively own all right, title and interest in and to the Services and Content, including all associated intellectual property rights. You acknowledge that the Services and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content. You acknowledge and agree that GoWavey Inc. does not inquire into the backgrounds of its Users or attempt to verify the Content provided by its Users (although it reserves the right to conduct any background check or other screening at any time using available public sources).
Rights in User Content Granted by You. By making any User Content available through the Services You hereby grant to us a non-exclusive, perpetual, irrevocable, transferable, worldwide, royalty-free license, with the right to sublicense through multiple tiers, to use, copy, modify, create derivative works based upon, distribute, publicly display, publish, and publicly perform Your User Content in connection with operating, improving, promoting, adding to, and providing the Services and Content to You and to other Users.
Your Responsibility for User Content. You are solely responsible for all Your User Content. You represent and warrant that You own all Your User Content or You have all rights that are necessary to grant us the license rights in Your User Content under the Terms. You also represent and warrant that neither Your User Content, nor Your use and provision of Your User Content to be made available through the Services, nor any use of Your User Content by us on or through the Services will infringe, misappropriate or violate a third party’s intellectual property rights, rights of publicity or privacy, Moral Rights, or result in the violation of any applicable law, rule or regulation.
Removal of User Content. You can remove Your User Content by specifically deleting it. However, in certain instances, some of Your User Content (such as posts or Comments You make, Your profile information or messages You send) may not be completely removed and copies of Your User Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of Your User Content.
Right to Control Content. GoWavey Inc. may, but is not required to, monitor, edit, remove or in any other manner control the Content posted via the Site and Services. Our non-exercise of this right does not give You any right to make a claim against an GoWavey Inc. Party. Any Content that has been uploaded through the Services may be deleted or modified at any time without notice to You.
No Endorsement of Content. The Company does not control or endorse the Content, messages or information found in the Services or external websites that may be linked to or from GoWavey Inc., the Site or Services and, therefore, the Company specifically disclaims any responsibility with regard thereto.
No Obligation to Display Content. The Company has no obligation to accept, display, review, verify, monitor or maintain any Content submitted by Users, User forum posts, commentary, ratings or compliments (“Comments”). We have the right to delete Content or Comments from the Services without notice for any reason at any time. The Company may move, re-format, edit, alter, distort, remove or refuse to exploit Content or Comments without notice to You and without liability. Notwithstanding the foregoing rights, the Company reserves the right to treat Content provided by Users and Comments as Content stored at the direction of Users for which the Company will not exercise editorial control except as required to enforce the rights of third parties and applicable Content restrictions when violations are brought to the Company’s attention.
III. THIRD-PARTY SERVICES
You may have access to certain applications and features provided by third parties through the Services, such as ID verification services (“Third-Party Services”). Your use of any Third-Party Services is subject to these Terms and to any third-party terms applicable to such Third-Party Services. If You do not accept the applicable third-party terms, do not use such Third-Party Services. When using Third-Party Services, You are responsible for any information You provide to such third party. GoWavey Inc. has no responsibility or liability for any Third-Party Services. Providers of Third-Party Services may change or discontinue the functionality or features of their Third-Party Services. Any data or information You allow GoWavey Inc. to access from a Third-Party Service is deemed User Content for purposes of these Terms.
You agree that
You agree that You will not:
GoWavey Inc. values Your privacy. Please review our Privacy & Cookies Policy to learn more about how we collect and use information about You via the Services. The Privacy & Cookies Policy explains how GoWavey Inc. treats Your personal information and protects Your privacy when You access the Site or use the Services.
We may amend the Privacy & Cookies Policy at any time in our sole discretion, effective upon communicating these changes through any written or other contact method we have established with You. Your use of the Services following the date on which such amended Privacy & Cookies Policy is published will constitute consent to such amendments to the extent they do not have retroactive applicability.
By using the Services You may have an opportunity to see Content created by other Users. You agree not to copy, distribute or disclose that Content or permit any other person to do so.
By registering with GoWavey Inc., or otherwise using the Services or viewing Content made available through GoWavey Inc. in any way, You may have an opportunity to see Locked Information. It is expected that You will use discretion in determining what You do with that information. You agree, however, that You will not republish any information You acquire through the Services via an Internet website, mobile application or otherwise, for which one of the principal purposes is to compete with GoWavey Inc.. You agree to take appropriate precautions to protect Content You obtain from the Site against misuse or disclosure.
Client Confidentiality. We are not obligated to maintain the confidentiality of any Content You give us.
Release. You hereby irrevocably release any claims You may have against GoWavey Inc., its affiliates or subsidiaries, and the directors, officers, managers, partners, employees, members, owners, shareholders, agents, attorneys, third-party content providers, distributors, licensee or licensors and representatives of the foregoing (the “GoWavey Inc. Parties”) that are in any way related to:
You are solely responsible for Your use of the Site, Services, for any Content You provide, and for any consequences thereof, including the use of Your Content by other Users and third parties. You acknowledge and agree that GoWavey Inc. is not a party to the relationship or any dealings between Users of the Services or the Site. Without limiting the foregoing, You acknowledge that Users are solely responsible for verifying and ensuring the accuracy, completeness and legality of any Content.
GoWavey Inc. Employees and Affiliates. You understand that GoWavey Inc. Parties may participate in the Services as users of the Services, and that GoWavey Inc. is not responsible for any of their activities, including statements or other information in any emails or other communications such individuals make in that capacity. IF YOU ARE A RESIDENT OF A JURISDICTION THAT REQUIRES A SPECIFIC STATEMENT REGARDING RELEASE, THEN THE FOLLOWING APPLIES. FOR EXAMPLE, CALIFORNIA RESIDENTS MUST, AS A CONDITION OF THE TERMS, WAIVE THE APPLICABILITY OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU HEREBY WAIVE THIS SECTION OF THE CALIFORNIA CIVIL CODE. YOU HEREBY WAIVE ANY SIMILAR PROVISION IN LAW, REGULATION, OR CODE THAT HAS THE SAME INTENT OR EFFECT AS THE AFOREMENTIONED PROVISION.
Indemnity. You agree to defend, indemnify and hold harmless each of the GoWavey Inc. Parties from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to costs and attorney’s fees) (“Losses”) arising from or related to any claim or demand made by any third party due to or arising out of: (a) Your or Your Permissioned Users’ access to or use of the Site or Services (and any Third-Party Services accessed through the Services) or access to or use of the Site or Services by a third party using Your or Your Permissioned Users’ login information; (b) Your or Your Permissioned Users’ violation of the Terms or any applicable law, rule or regulation, or such a violation made by a third party using Your or Your Permissioned Users’ login information; (c) Your or Your Permissioned Users’ violation of any third party’s right (including by defamation, fraud, or infringement or misappropriation of intellectual property rights such as copyright, logo, trademark, service mark, trade name, property or privacy right) or any such violation caused by a third party using Your or Your Permissioned Users’ login information; (d) any amounts awarded against or required to be paid by any GoWavey Inc. Party in connection with any dispute between or involving You and another User, including, without limitation, disputes arising from an employment, contractual or similar relationship between an GoWavey Inc. Party and You or another User based on communications You or Your Permissioned User (or a third party using Your or Your Permissioned Users’ login information) made through the Site or Services; (e) any Content You or Your Permissioned User (or a third party using Your or Your Permissioned Users’ login information) shared with other Users through the Site or Services; (f) Your and Your Permissioned Users’ negligence, willful misconduct or fraud; (g) any content that is submitted to a Bank via information You submitted to us in connection with the Services including, without limitation, misleading, false, or inaccurate information; and (h) any other party’s access and use of the Services with Your Account. You shall pay all reasonable attorneys’ fees, court costs, settlements, disbursements and other defense costs in connection with the Losses arising under this paragraph. Your obligations under the foregoing indemnity may not be offset against any other claim You may have against any GoWavey Inc. Parties. You remain solely responsible for all Content that You upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Site and Services. You agree that the provisions in this paragraph will survive any termination of Your Account(s), the Site or the Services.
VII. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (a) IN NO EVENT SHALL GOWAVEY INC., ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SITE; AND (b) IN NO EVENT SHALL GOWAVEY INC.’S CUMULATIVE LIABILITY TO YOU EXCEED THE LOWER OF: (I) AMOUNTS PAID TO GOWAVEY INC. FOR USE OF THE SITE DURING THE LAST 12 MONTHS FROM THE DATE IN WHICH A CLAIM HAS BEEN SUBMITTED; OR (II) USD 100. IF YOU HAVE NOT MADE ANY PAYMENTS TO GOWAVEY INC. FOR THE USE OF THE SITE, THEN GOWAVEY INC. SHALL NOT HAVE ANY LIABILITY TOWARDS YOU.
VIII. COMPANY RIGHTS
Ownership. All right, title, and interest in and to the Site and Services (excluding User Content and Third-Party Services) is and will remain the exclusive property of GoWavey Inc. and its licensors. The Site and Services are protected by copyright, trademark, and other laws of the United States and foreign countries. Except as expressly provided herein, nothing in the Terms gives You a right to use the GoWavey Inc. name or any of the GoWavey Inc. trademarks, logos, domain names or other distinctive brand features. You agree not to copy, distribute or disclose any Content contained on the Site or accessible through the Services unless we have given You express written permission to do so.
Right to Change the Services. GoWavey Inc. reserves the right to discontinue, condition, modify, change, suspend or limit the Services or access to the Site in any way and at any time, with or without notice to You, without liability.
Right to Terminate User Access. GoWavey Inc. reserves the right to terminate Your access to the Site and the Services without notice and, if You violate the Terms, to pursue other remedies at law or in equity. We may delete Your Account for any reason or for no reason at all, and if we delete Your Account You will lose all access to Your User Content and other Content (including any information, connections or other features that may have value to You that may have been associated with Your Account).
Right to Refuse or Cancel Registration. GoWavey Inc. has the right to refuse registration of or cancel Your Account in its discretion for any reason or for no reason. In addition, GoWavey Inc. reserves the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Site or through the Services or to terminate Users and/or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information (including Content) as we reasonably believe is necessary to (i) comply with or satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms (including investigation of potential violations hereof), (iii) detect, prevent or otherwise address fraud, security or technical issues, (iv) respond to User support requests or (v) protect the rights, property or safety of GoWavey Inc., its Users and the public.
User Acknowledgement. Without limiting the generality of the foregoing, You specifically acknowledge that the Company is exempt from liability to any person for any claim based upon its termination of an account or disabling of access to or removal of any Content, including material it believes, in its sole discretion to violate the Terms, regardless of whether the material ultimately is determined to be infringing or otherwise prohibited, and regardless of whether such termination or disabling has the effect of reducing the value of any Content or opportunities that might otherwise have been available to You. By using the Services, You agree that notice to You through an email to the email address You provided in Your profile constitutes reasonable efforts to notify You of any removal or disabling if such notice is required.
No Obligations to Feature or Pay for Content. GoWavey Inc. is not obligated to pay You or to cause any other party to pay You any compensation with respect to Your activities on the Services, the Site or Content You provide to the Site. GoWavey Inc. is not obligated to feature or otherwise display Your Content on the Site.
Reversing Distributions or Payments Made in Error. To the extent that a payment or distribution is made to You or Your Account due to an error by a Company Party or other error, You agree that we may reverse that payment or distribution only to the extent to correct such error.
Marketing. You agree that we may use Your (and Your organization’s) name and logo in listings of the GoWavey Inc.’s customers on our Site and in other public statements or disclosures for the purposes of marketing the Services.
Subject to Your acceptance and the terms of the Terms, GoWavey Inc. grants to You a non-assignable, non-exclusive, non-transferable, non-sublicensable, revocable limited license to use the Services and related software for Your reasonable internal business or personal purposes and only in accordance with the Terms and any other guidelines and requirements that we may implement from time-to-time, provided that You:
GoWavey Inc. reserves the right in its sole discretion to determine whether any use of the Services by You or any third party is acceptable and to revoke Your or any third party’s access to any aspect of the Services in the event GoWavey Inc. determines that such use is not consistent with GoWavey Inc.’s mission or otherwise not in the best interests of GoWavey Inc., its customers, or users. GoWavey Inc. reserves all rights not expressly granted herein in the Services.
The trademarks, logos and service marks, whether registered or not, displayed on the Site (“Marks”) are the property of GoWavey Inc. or other third parties. You are not permitted to use these Marks without the prior written consent of GoWavey Inc. or such third party.
By consenting to SMS marketing services on the Site or subscribing via our subscription tools, You agree to receive text notifications, text marketing offers and/or transactional texts, even if Your mobile number is registered on any state or federal do-not-call list. The Message frequency may vary from time to time.
If You wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided You within any of our messages. Please be aware that the method for unsubscription (either replying STOP or using the unsubscribe link) may be different depending on the users’ geographic location. You are requested to follow the instructions detailed in Your subscription message if You wish to unsubscribe from receiving text marketing messages and notifications. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but You are responsible for all charges and fees associated with text messaging imposed by Your telecommunication provider.
For any questions, please text HELP to the number You received the messages from. You can also contact us at contact@gowavey.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages You send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action You may or may not take in reliance on the information or service.
Unless terminated by GoWavey Inc., the Terms will remain in full force and effect while You access or use the Site or any of the Services. Subject to the last sentence of this Section, You may terminate the Terms at any time by deleting all User Content You have provided to GoWavey Inc. and ceasing to use the Site and Services; provided that (i) upon such termination all rights to use and access any of the Services will be immediately and automatically revoked; (ii) all amounts due to GoWavey Inc. in connection with the Terms will become due and payable; and (iii) You will not be entitled to a refund of any fees paid in advance to GoWavey Inc. for any of the Services. GoWavey Inc. may terminate the Terms at any time, including if You are suspected of violating any provision of the Terms. Upon termination of the Terms for any reason, You shall destroy and remove from all computers, cloud storage and other storage media all Content that You acquired through use of the Site or Services. All provisions of Section II (Content Ownership, Responsibility and Removal); Section III (Third-Party Services); Section IV (Covenants); Section V (Privacy and Confidentiality); Section VI (Release and Indemnity); Section VII (Limitation of Liability); Section VIII (Company Rights); this Section X (Term and Termination); Section XI (Disputes with Others); Section XII (Arbitration); Section XIII (Feedback); Section XV (Billing, Refunds and Chargebacks); Section XVI (Electronic Communications, Transactions and Signatures); and Section XVII (General) and any other provision of the Terms which by their nature are designed to survive termination shall survive any termination or expiration of the Terms.
Any paid Third-Party Services that You access through the Services may also terminate upon termination of the Services. To cancel the Services, please contact us at the email address below. You understand and acknowledge that deletion of Your Account may be subject to Your Account administrator’s consent and approval, if applicable. Any removal or deletion of User Content is governed by our Privacy & Cookies Policy.
XII. DISPUTES WITH OTHERS
We reserve the right, but have no obligation, to monitor and/or manage disputes between You and other Users. If You have a dispute with another User, You release the GoWavey Inc. Parties, and hereby agree to indemnify them from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of, or in any way connected with, such a dispute.
XIII. ARBITRATION
THE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. BY AGREEING TO THE TERMS, YOU WAIVE YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION. IN ADDITION, THE TERMS LIMIT THE BASES FOR LIABILITY AND REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
XIV. FEEDBACK
Comments, Feedback, Suggestions, Ideas, And Other Submissions. The Services may invite You to chat or participate in blogs, message boards, and other functionality and may provide You with the opportunity to create, submit, post, transmit, publish or distribute Content to the Company or to/via the Services. Any such material You transmit to the Company or otherwise through the Services will be treated as non-confidential and non-proprietary. All comments, feedback, suggestions, ideas, forum posts and other submissions disclosed, submitted or offered to the Company in connection with the use of the Services or otherwise, and any chat, blog, message board, online forum, text, email or other communication with the Company, is hereby licensed by You to the Company on a nonexclusive, worldwide, royalty-free, perpetual, transferable and fully sublicensable basis. For more information, see our Privacy & Cookies Policy.
We reserve the right, in our sole and absolute discretion, to modify, add, remove, correct or replace portions of the Terms, or change, suspend, or discontinue any Service at any time.
Such modifications shall become a part of the Terms and be automatically effective once posted on the Site. You will be subject to, and will be deemed to have been made aware of and to have agreed to, the changes in any revised Terms by Your access to or use of the Site or Services (and any Third-Party Services accessed through the Services) after the date such revised Terms are posted. Neither the course of conduct between the parties nor trade practice will act to modify the Terms.
XVI. BILLING, REFUNDS AND CHARGEBACKS
Billing. Unless otherwise noted, all prices or fees exclude all applicable taxes (sales, value-added, use or other), levies, or duties imposed by taxing authorities (“Taxes”), and You shall be responsible for payment of all applicable Taxes.
Refunds. Except as otherwise provided in any applicable Service Terms, or as otherwise agreed in writing by the parties, under no circumstance will we provide You any refunds on any fees or charges for the Services. If You believe Your situation warrants a refund, You must contact GoWavey Inc. and submit Your request within seven (7) days of the applicable payment to be considered for a refund. All refund requests will be evaluated by us in our sole discretion on a case-by-case basis.
If Your request was reviewed and approved in writing by us, You will receive the refund on Your original payment method unless indicated otherwise within 30 days of the refund being issued.
Disputes and Chargebacks. You agree to contact GoWavey Inc. before issuing a chargeback or disputing any payments made on the Site or the Services. You understand that doing otherwise is a violation of the Terms, and may result in the suspension or termination of Your Account and company profile.
XVII. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and further consent to the E-SIGN Act Consent for all Services. You certify, warrant and represent that the email address You have provided to us is Your email and not someone else’s.
You consent to receive SMS messages (including text messages), and telephone calls (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) You have provided to us, with Services-related information such as alerts, account verification, or questions about Your use of the Services. You certify, warrant and represent that the telephone number You have provided to us is Your contact number and not someone else’s. You represent that You are permitted to receive calls and text messages at the telephone number You have provided to us. You agree to promptly alert us whenever You stop using a telephone number. GoWavey Inc. and our agents, representatives, affiliates and anyone calling on our behalf may use such means of communication described in this Section even if You will incur costs to receive such phone messages, text messages, emails or other means. Standard message and data rates may apply to all SMS messages (including text messages). We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to You.
By entering into these Terms or using the Services, You agree to receive communications from us, including e-mails, text messages, alerts, and other electronic communications. Standard message and data rates apply to all messages sent to or received from us. Any notices, agreements, disclosures, or other communications that we send to You electronically will satisfy any legal communication requirements, including that the communication be in writing.
XVIII. GENERAL
Certain information provided by Users may be subject to U.S. export controls. Thus, no such materials may be downloaded, exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, North Korea, Iran, Syria, Russia or any other country to which the United States has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Commerce Department’s Denied Persons List. By downloading any material available through the Services, You represent and warrant that You are not located in, under the control of, or a national or resident of, any such country or on any such list. The parties specifically disclaim application of the United Nations Convention on Contracts for the International Sale of Goods.
These General Terms were last updated on July 1, 2025.
XXI. HOW TO CONTACT US
If You have any questions about these General Terms, please contact us at contact@gowavey.com.